Microsoft Dynamics Customer Engagement

Improve your relationship and how you interact with customers by streamlining administrative processes

Integrated data-driven software that manages and maintains customer relationships, tracks sales leads, marketing, and delivers actionable data. Dynamics 365 Customer Engagement improves your relationship and how you interact with customers by streamlining administrative processes.

CRM overview

Microsoft Dynamics 365 Customer Engagement is a model-driven business application that uses built-in intelligence to help businesses deliver faster, personalised support that adds value to every interaction. The application saves agents’ time, unifies service provision and helps your business build and retain lifelong customer relationships.

Sales

Use digital intelligence to better predict your customer’s needs. Microsoft Dynamics 365 Sales is a comprehensive sales application; that provides salespeople with the insights and action plans they need to bring in new clients, build strong relationships and close sales quickly...

Customer Service

Unify customer service with automation and tracking. Microsoft Dynamics 365 Customer Service is a model-driven business application that uses built-in intelligence to help businesses deliver faster, personalised support...

Field Service

Microsoft Dynamics 365 Field Service provides the complete management solution for your field sales and service teams, enabling you to drastically improve performance levels...

Project Operations

Deliver profitable projects on time and within budget whilst building strong customer relationships using Microsoft Dynamics 365 Project Operations...

Marketing

Create seamless experiences that increase lead generation, build strong customer relationships and expand your sales opportunities...

Customer Insights

Microsoft Dynamics 365 for Customer Insights – makes ‘big data’ small. Microsoft Dynamics 365 Customer Insights is an innovative Customer Data Platform (CDP)...

Sales Insights

Empower your teams with useful data and AI using Microsoft Dynamics 365 Sales Insights to answer the most important business questions...

Teams Integration

Create and edit documents right in the Microsoft Teams app and enjoy instant access to SharePoint, OneNote, Power BI, and now, customer engagement apps in Dynamics 365...

Team working together

Pricing

For information on Licensing and Pricing, please get in touch and we would be happy to advise costing based on your specific use case.

Want to learn more?

Get in touch to enquire about Dynamics 365 Customer Engagement today.

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